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Safe ice cream, happy consumers

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Some products and services might not apply to all countries.
For more information, please contact your Ecolab representative, complete the Contact form, e-mail or call Customer Service at the corresponding address or phone number below.

Ecolab Latin America Headquarters
2901 SW 149th Ave., Suite 300, Miramar, FL 33027

Latin America Customer Service
Email: CustomerServiceLA@ecolab.com

Country Phone Number
 Antigua  268-562-8741
 Barbados   246-428-1602 
 Brazil   0800-704-1409 
 Chile  600-241-6600 
 Colombia    57-1-414-2394 Ext. 100 - 102 - 110 
 Costa Rica   506-2436-3900 
 Ecuador   593-2-247-7-528
 El Salvador   503-2221-0069 
 Guatemala   502-2315-1200
 Honduras   504-2559-1756 
 Jamaica   876-926-0750 
 Mexico   1-800-326-2000 
 Nicaragua   505-2244-4470 
 Panama   507-232 8534 
 Peru   51-1-717-6174 
 Puerto Rico  787-796-1290 
 Saint Lucia  758-451-6900 
 Trinidad   868-225-4116
 Venezuela   58-212-263-7878 
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An ice-cream plant detected the presence of Listeria in its samples by microbiological analysis. Examination of the root cause of the problem revealed failures to clean the drains and filter bodies, causing the entire system to become contaminated with organic waste. The challenge was to find an effective solution that would facilitate manual cleaning of the equipment.

BOOST 3200 and 3201 is a unique two‐part chemistry formed by an oxidizing disinfectant and a liquid additive that used together effectively disinfect equipment and contact surfaces. They also help remove and control biofilm and other organic contaminants commonly found in hard-to-reach drains, pipes and trunk lines.



Our experts suggested the Boost cleaning program for drainage, an efficient method to combat Listeria in the food industry. A deep disinfection was carried out on the filter bodies to prevent microorganisms from entering the equipment and thus prevent contamination of the product.

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With the implementation of the cleaning program, Listeria was eliminated, obtaining microbiological results within the client's standards. In the first sampling we obtained positive results regarding the presence of the microorganism in 25 filters. After the corrective cleaning, we obtained only one positive with 1 CFU / cm2.

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