1. Home
  2. Sustainability
  3. 2017 Sustainability Report
  4. Change Through Stewardship

Contact Customer Service


Some products and services might not apply to all countries.
For more information, please contact your Ecolab representative, complete the Contact form, e-mail or call Customer Service at the corresponding address or phone number below.

Ecolab Latin America Headquarters
2901 SW 149th Ave., Suite 300, Miramar, FL 33027

Latin America Customer Service
Email: CustomerServiceLA@ecolab.com

Country Phone Number
 Antigua  268-562-8741
 Barbados   246-428-1602 
 Brazil   0800-704-1409 
 Chile  600-241-6600 
 Colombia    57-1-414-2394 Ext. 100 - 102 - 110 
 Costa Rica   506-2436-3900 
 Ecuador   593-2-247-7-528
 El Salvador   503-2221-0069 
 Guatemala   502-2315-1200
 Honduras   504-2559-1756 
 Jamaica   876-926-0750 
 Mexico   1-800-326-2000 
 Nicaragua   505-2244-4470 
 Panama   507-232 8534 
 Peru   51-1-717-6174 
 Puerto Rico  787-796-1290 
 Saint Lucia  758-451-6900 
 Trinidad   868-225-4116
 Venezuela   58-212-263-7878 
Tell Us About Yourself
Where Are you Located?
How Can We Reach You?
How Can We Help You?

Data Privacy Concerns? See our Privacy Policy.



Our efforts to ensure a healthy and sustainable future include investments in people and nature. Protecting water and other natural resources. Educating the next generation of leaders. Championing hygiene throughout the world. These are just some of the ways that we are working to drive positive change — for a better tomorrow and a better world.

Water Stewardship

We are always looking for ways to improve the use of water resources within our operations and within the watersheds in which we operate. Our commitment extends to the solutions we deliver to our customers and to the partnerships we have formed to support responsible use of the world’s limited freshwater resources. This includes advancing the United Nations Sustainable Development Goals to protect the quality and sustainability of water resources worldwide. 

We also seek to identify opportunities for our company and our customers to use water resources in a manner that benefits business, communities and nature. We understand the importance of the food-energy-water nexus and always consider the impact of water in our innovation process and in the products and services that we provide to help our customers implement their own water stewardship strategies. 

Related Water Stewardship

Water Risk Monetizer logo with Ecolab Microsoft Trucost names
Using Data to reduce, Reuse and Recycle Water

The Water Risk Monetizer, built on Microsoft’s Azure cloud technology, was developed to advance corporate water management in an increasingly water-scarce world. By aggregating and analyzing billions of data points fed from Ecolab sensors in thousands of plants, we help industries worldwide address water scarcity, improve water quality and increase operational performance. We are proud to have been recognized for these efforts with a 2017 Sustainability Services Award from the Business Intelligence Group.

AWS logo
Smarter, Better Water Management

Ecolab has been a pioneer in water stewardship and we’re at the forefront of a digital transformation that is revolutionizing the way industry conducts business. It’s made us much smarter about how we manage water for our customers and in our own operations. We’ve made a great deal of progress in our water stewardship journey. But there is still much more to do to protect this precious and finite resource that is essential to human life.

Additional Report Information

CSR Section 1
Change for Our Customers

We help our customers meet their business and sustainability goals through the work of our more than 26,500 field associates, our advanced digital technologies and “connected chemistries.”

CSR Section 3
Change from within

While our greatest impact will always be through our work with customers, our ability to do more with less internally is also important to the long-term success of our company and the health of the environment.