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CORE Knowledge Sharing

Solve your business and operational challenges efficiently by drawing on the collective knowledge of our global organization. Through CORE, we provide real-time knowledge sharing structured around specific business functions. The result? Your Nalco Champion representative can access the expertise that yields meaningful, quantifiable value to operations throughout the world—and share that actionable data with you.

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Some products and services might not apply to all countries.
For more information, please contact your Ecolab representative, complete the Contact form, e-mail or call Customer Service at the corresponding address or phone number below.

Latin America Customer Service
Email: CustomerServiceLA@ecolab.com

Country Phone Number
 Antigua  268-562-8741
 Argentina 
 0800-999-8313 
 Bahamas 
 242-377-5121 
 Barbados   246-428-1602 
 Brazil   0800-704-1409 
 Chile  600-241-6600 
 Colombia    57-1-414-2394 Ext. 100 - 102 - 110 
 Costa Rica   506-2436-3900 
 Ecuador   593-2-247-7-528
 El Salvador   503-2221-0069 
 Guatemala   502-2315-1200
 Honduras   504-2559-1756 
 Jamaica   876-926-0750 
 Mexico   1-800-326-2000 
 Nicaragua   505-2244-4470 
 Panama   507-232 8534 
 Peru   51-1-717-6174 
 Puerto Rico  787-796-1290 
 Saint Lucia  758-451-6900 
 Trinidad   868-225-4116
 Venezuela   58-212-263-7878 
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Frequently Asked Questions

About CORE
Our Connecting Resources (CORE) knowledge sharing system allows our nearly 7,000 global employees to collaborate and solve our customers’ most complex operational and technical challenges. Whether they’re embedded on a remote platform in the Caspian Sea, working on a wellhead in Argentina or running tests in a lab at one of our 13 technology centers, CORE connects many of the industry’s top minds, resulting in best answers for our customers no matter where they’re operating around the world.

What is CORE?
CORE is Nalco Champion’s platform for knowledge sharing, built around global, collaborative networks. Each network is created around a specific function of our business and provides a central location to exchange knowledge or experience with colleagues who may be facing similar challenges.

What is a network?
A network is an intranet site that consists of a discussion forum where employees can ask and answer questions, a library that houses best practices and other helpful information and a directory of experts to contact. All of this is searchable for faster access to solutions for our customers.

What do knowledge sharing and CORE mean?
Knowledge sharing is seamlessly connecting our resources across geographies and business functions. At the program level, CORE describes the way our networks operate. Core teams of subject matter experts (SMEs) provide the hub of knowledge and support.

Why is CORE valuable?
The energy sector has experienced exponential growth over the last decade, resulting in a massive increase in knowledge. CORE allows us to efficiently tap that knowledge by connecting colleagues who face similar challenges and issues and have developed solutions.

How do I access CORE?
Contact your sales representative to access CORE knowledge sharing. They can post questions or issues on your behalf and then collect and relay answers to you.